To ensure a CALM, CLEAN, FUN and SAFE environment for you and your pets,
we ask that you follow these simple rules!
Dogs must be controlled by an adult at ALL times
Do not leave pets unattended
Dogs must be on a 6’ or shorter leash, held in your arms, or in a carrier
Children must be supervised at all times by an adult
Children 16 years old and younger must be attended by and under the supervision of a parent or responsible adult
Don’t forget to ask before petting a stranger’s dog
Keep a close eye on your pets while browsing the store - Items damaged by chewing, leg lifting, etc. are considered an "instant purchase", and they will be added to your bill at check-out
To reduce the stress of all visitors, cats and other non-canine pets are welcome by appointment only
All dogs must be at least 4 months old
For health and safety reasons, dogs must be current with their New York State vaccinations such as: Rabies, DHLP, Parvo and Bordetella. You will need to provide proof of shots for your first visit. If you chose to opt out of these vaccinations for your pet due to medical reasons, please let us know ahead of time and we will work with you.
Aggressive and/or disruptive dogs may be asked to leave at management's discretion (Muzzles are available for loan at no charge)
If you need to wash your dog without other dogs around, we will be happy to make an appointment for you at an appropriate time
If we are washing your four-legged friend, please let us know a little bit about them - Do they have any special needs? Allergies? Medications?
We are a Flea Free Zone!If your dog has fleas, might have fleas or you think they might have fleas, come see us before you bring in your friend. We want to make sure your dog gets the right treatment and quickly so he gets the relief he needs and at the same time minimizing his contact with other pets!
ASK FOR HELP
Make a Mess? Just let us know immediately and we will clean it up
Don’t forget that wet floors are slippery; Always wear appropriate footwear - Flip-flops can be dangerous
Please be kind to our neighbors and pick up after your pet if an accident occurs outside - Bags are provided at no additional charge